What we build and manage

AI that handles routine conversations so your staff can handle the hard ones.

• Voice and conversational AI for common questions and after-hours calls
• Automated intake that captures requests and routes them to the right person
• Automated responses and follow-up by text and email

Replace manual steps with systems that run on their own.

• Digital operations design: mapping today's process and the automated version
• CRM integration
• Automated scheduling, reminders, and communication workflows
• Administrative automation for repetitive tasks

Public-facing tools that are easy to use and easy to maintain.

• Website design and development
• Lead and service request intake portals
• Content management platforms with controlled access

Get program information in front of the people who need it.

• Digital marketing consulting
• Multi-channel communication: email, text, and web
• Reputation and feedback management

Know what is working and adjust quickly.

• Audience segmentation
• Performance tracking: clicks, conversions, engagement
• A/B testing
• Reporting dashboards, weekly tracking, and monthly analytics reports

For requirements outside our core systems work, CXMMXN AI serves as prime contractor: we scope the work, assemble qualified partners, manage schedule and quality, and report to the contracting officer.